“Dear Mike, I felt compelled to write this note to you to express my gratitude for the kindness, time, service and advice that was given to me by your staff in your Kirkby Stephen practice last week. It is really great to see that in this modern world where everyone is always in a rush – you manage to provide an excellent service and give everyone plenty of time not to feel pressurised. It was a pleasure to have my eyes looked after by your Optometrist who explained everything to me in great detail. I also love my new designer glasses!”

“Thank you for looking after my mother at her recent visit to you place in Appleby. She was made to feel so welcome and she was delighted by the time and attention she received. She now wears a pair of glasses that fit her well and feel really comfortable. You are all really nice people.” –

“I had never thought about trying contact lenses until it was suggested by Mike following my sight test with Lucy. After several appointments to trial different lenses and to teach me how to look after them, I am now happily wearing lenses and I feel so much more confident about the way i look. They are great for going to the gym and for socialising. Thanks Mike!”

“I would highly recommend your services to anyone. After a simple enquiry about something i thought was nothing to be concerned about, your Optometrist discovered something that was potentially sight threatening and referred me directly to Hospital where my retinal detachment was dealt with straight away. Thank you.”

“What a great service and an excellent asset to Kirkby Stephen. I have always been to one of the large chain opticians and never quite felt at ease when choosing my glasses, but your staff made me feel so relaxed i actually enjoyed my time in your practice. Thank you all for your kindness.”

Thank you to Mike, Richard and the ‘Girls’ for looking after me at my recent appointment. I have never had as thorough eye examination with such lovely people. I am very happy with my new glasses and my prescription sunglasses are the best thing i have bought in years!”

“From the first point of contact with this wonderful Optician’s I was made to feel extremely welcome and relaxed. The friendly greeting from the lady on the reception instantly put me at ease. I was very impressed with the professionalism of Mr. Addison and his team. I have worn glasses since I was a teenager and now forty years later I can honestly say that my experience at ‘Mike Addison Optician Ltd’ is the best I have had in all the time I have been having my eyes tested”

“I would like to thank everyone at ‘Mike Addison Optician Ltd’ for their patience and kindness during my visit to have my eyes tested. I have always felt rushed and uncomfortable whenever I have been to an optician in the past. However, everyone at the practice in Appleby made me feel extremely welcome and made the experience so much more enjoyable – I even got to see the photo of the inside of my eyes!!”

“Being a Diabetic it is very important that I have my eyes checked every year. I am very grateful for the professional service I received from Mike and his staff. I also appreciate their honesty by not trying to sell me new glasses when my old pair is perfectly adequate. Thank you Mike, Richard, Anna and Rosemary for all of your assistance, I would gladly recommend you to anyone!”